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Van Drew Meets with Exelon to Demand Immediate Action for South Jersey Families

December 6, 2024 — Congressman Van Drew met with key representatives and decision makers the within the Exelon and Atlantic City Electric (ACE) company structure to discuss the alarming rise in energy bills affecting South Jersey residents. Participants of the meeting included the President and Chief Executive Officer of Pepco Holdings, the Senior Vice President of Federal Government Affairs, the Atlantic City Electric Region President, the Vice President of Customer Operations, and the Director of Federal Government Affairs.

“Right now, there is an urgent crisis for families across South Jersey struggling to make ends meet, and I made it crystal clear to Exelon and ACE that we need swift, tangible action to properly address it,” said Congressman Van Drew. “Our meeting resulted in several actionable steps that they have committed to exploring and I made it clear that I will hold them accountable every step of the way until these issues are solved. I laid out several of my high-priority demands such as refunding customers who were unfairly billed, suspending shut-off notices for customers with good payment history, and placing a moratorium on all future rate increases until their billing practices and smart meter accuracy are fully addressed. Constituents have been left in the dark, with no way to get their voices heard or their issues resolved. That is why I also demanded the creation of an internal task force, the expansion of public forums, and a larger team of dedicated caseworkers to handle customer concerns directly.

“These steps are just the bare minimum. I made it clear to them that if this issue persists, I am not afraid to escalate it further. Working with President Trump to bring federal attention to this crisis is not an empty threat. If they do not deliver, we will come back at them harder than ever.”Let our office know if you are still struggling with billing issues of if ACE has failed to respond to your concerns. Click here to report your issue.

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